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Citizens' Assembly

ParticipateHave a sayOnboardingExchange & DiscourseAnalogueDigital1 Day - 1 WeekSeveral WeeksDirectly AffectedInterested PublicHard-to-Reach GroupsOrganised ActorsLarge Group from 30As Many as PossibleStructuredActivating

A Citizens' Assembly brings together a randomly selected group of citizens who work intensively over an extended period on an issue of public importance. The aim is to combine diverse perspectives and develop well-informed recommendations for policymakers and public authorities. The method is particularly suitable for complex or controversial issues where broad societal perspectives should be considered.

Goal

The goal of a Citizens' Assembly is to deliberate on complex public issues from the perspective of citizens and jointly develop recommendations. By selecting participants through a random process, the assembly aims to reflect a broad range of experiences and viewpoints, contributing to balanced and well-considered outcomes.

When useful?

  • addressing complex societal challenges
  • discussing issues of broad public interest
  • different perspectives should be considered
  • developing recommendations for policymakers and public authorities
  • dealing with controversial topics that require careful deliberation

When not useful?

  • rapid decisions are required
  • there is no room for influencing outcomes
  • decisions have already been made
  • there is no political commitment to consider the recommendations
  • time, staff, or financial resources are insufficient

Process

Begin by developing a clear and understandable guiding question.

Examples include:

  • "How can our city become more climate-friendly?"
  • "How should the city centre be developed in the future?"
  • "Which measures can strengthen social cohesion?"

The question should:

  • provide a clear mandate
  • remain open-ended
  • allow sufficient scope for developing recommendations

Before the process begins, determine:

  • Who will receive the recommendations?
  • Who is responsible for responding or making decisions?
  • What will happen after the assembly concludes?

Participants should understand how their work may influence future decisions.

Participants are chosen through a random selection process.

To ensure broad representation, the final group is usually balanced according to characteristics such as:

  • age
  • gender
  • educational background
  • income
  • place of residence
  • migration background

The aim is to create a group that reflects the diversity of the wider population.

Participation barriers should be reduced wherever possible.

Possible measures include:

  • reimbursing travel expenses
  • providing childcare
  • offering participant compensation
  • ensuring accessible venues
  • providing technical support for online participation

At the beginning, participants become acquainted and receive an introduction to the process.

Topics include:

  • the role of participants
  • the overall process and schedule
  • expectations
  • rules for respectful collaboration

Creating an open and respectful discussion culture is essential.

Participants receive balanced background information on the topic.

Contributors may include:

  • researchers
  • public administration experts
  • practitioners
  • affected stakeholders
  • interest groups

The objective is to establish a common understanding before deliberation begins.

Participants discuss the issue in professionally facilitated small-group and plenary sessions.

Helpful questions include:

  • "Which perspectives have not yet been considered?"
  • "How might this proposal affect different groups?"
  • "What opportunities and risks do we see?"
  • "Whose interests should be taken into account?"

Avoid:

  • blaming individuals or groups
  • leading questions
  • partisan political debates
  • rushing to conclusions before sufficient discussion

Based on the discussions, participants formulate concrete recommendations.

Helpful questions include:

  • What is realistically achievable?
  • Which conditions are necessary?
  • What impact is expected?
  • Who would be affected?

The recommendations are discussed collectively and formally agreed upon by the assembly.

The recommendations are compiled into a final report and presented to the previously identified political decision-makers.

The report should be written in a clear, transparent, and accessible manner.

The final documentation should clearly include:

  • recommendations with explanations
  • voting results where applicable
  • remaining open questions

Transparent documentation strengthens the credibility of the process.

Helpful evaluation questions include:

  • Were different perspectives adequately represented?
  • Did participants feel sufficiently informed?
  • What worked well during the process?
  • What could be improved in future Citizens' Assemblies?

Participants should be informed about:

  • which recommendations have been adopted
  • which recommendations have not been implemented
  • why particular decisions were made

Regular updates on implementation help maintain transparency, strengthen trust, and encourage future participation.

Quelle: https://partizipation.at/partizipation-anwenden/methoden/

Notes

Tips

  • Formulate a clear and understandable guiding question.
  • Allow sufficient time for learning and deliberation.
  • Use professional, independent facilitation.
  • Provide balanced and accessible information.
  • Ensure a diverse group of participants.
  • Reduce participation barriers wherever possible.
  • Communicate transparently about how the recommendations will be handled.
  • Include an independent evaluation of the process.

Not suitable for

  • situations requiring rapid decisions
  • processes without genuine openness to the outcome
  • projects lacking sufficient resources for preparation and facilitation
  • situations where recommendations will not be seriously considered
  • questions that are too narrowly defined or already decided

Afterwards

Afterwards, methods that organise, deepen, or translate the gathered content into concrete steps are useful. Depending on the goal, the following formats can follow, for example:

Survey

A Survey is a participation method used to systematically collect opinions, experiences, needs, or assessments from a large number of people. It is particularly useful for gathering feedback efficiently and identifying trends, priorities, or public sentiment. Surveys can be conducted in person, online, or through a combination of both. Questions may be closed-ended, using predefined response options, or open-ended, allowing participants to provide their own answers. While closed-ended questions enable straightforward and comparable analysis, open-ended questions often provide richer insights and more personal perspectives.

SimpleStructured

Citizen Forum

A Citizen Forum is a participatory format that enables dialogue between residents, policymakers, public authorities, and other relevant stakeholders. Its purpose is to bring together diverse perspectives, discuss shared challenges, and collaboratively develop solutions. By combining face-to-face events with digital participation formats, a larger number of people can be involved over an extended period of time.

StructuredActivating

Online Participation

Online Participation is a digital engagement method that enables people to take part in planning and decision-making processes through a website or online platform. Participants can access information, contribute ideas, comment on proposals, evaluate suggestions, or collaborate using interactive maps and discussion tools. Participation can take place live during an event or asynchronously over a longer period, allowing people to contribute regardless of time or location. This makes it possible to reach a wide range of participants while offering greater flexibility than traditional in-person formats.

StructuredActivating
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